Terms of Service

Last updated: October 25, 2025

1. Introduction

Welcome to Coinny Gateway ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our blockchain resolution center and cryptocurrency withdrawal assistance services.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access our services.

2. Our Services

Coinny Gateway provides cryptocurrency withdrawal assistance and blockchain resolution services, including but not limited to:

  • Cryptocurrency withdrawal case management
  • Platform-specific assistance for fund recovery
  • BTC payment processing and fee collection
  • Customer support and consultation services
  • Document management and KYC verification
3. User Responsibilities

By using our services, you agree to:

  • Provide accurate and truthful information
  • Maintain the security of your account credentials
  • Comply with all applicable laws and regulations
  • Pay all applicable fees in a timely manner
  • Not use our services for illegal or fraudulent activities
  • Cooperate with our verification and compliance procedures
4. Fees and Payments

Our services require payment of processing fees as follows:

  • Processing Fee: 3.5% of withdrawal amount
  • Tax Fee: 2.2% of withdrawal amount
  • Total Fee: 5.7% of withdrawal amount

Fees are payable in Bitcoin (BTC) to your designated Coinny Gateway wallet address. Fees must be paid before withdrawal processing can commence.

For GlobalBusinessPay withdrawals, a minimum withdrawal amount of $30,000 USD applies.

5. Disclaimers and Limitations

While we strive to provide effective assistance, we cannot guarantee successful recovery of funds in all cases. Cryptocurrency transactions are irreversible, and success depends on various factors beyond our control.

Our services are provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.

6. Privacy and Data Protection

We collect and process personal information in accordance with our Privacy Policy. By using our services, you consent to such processing and warrant that all data provided is accurate.

We implement appropriate security measures to protect your personal information and maintain confidentiality of your case details.

7. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

8. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through our platform. Continued use of our services after such modifications constitutes acceptance of the updated Terms.

9. Contact Information

If you have any questions about these Terms, please contact us through our support system or at:

Coinny Gateway Support

Email: support@coinny-gateway.com

Website: www.coinny-gateway.com